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What if I experience technical problems in my D2L distance learning class?

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If your technical problems consist of getting or staying connected to the internet, contact your internet service provider (ISP).

Once you are online and have problems with your course website, you can contact the distance learning help desk at 847-214-7620 or email d2lhelpdesk@elgin.edu. In your email, include the following:

  • Your first and last name
  • ECC ID number
  • Course section of the inquiry
  • Professor(s) name