AccessECC FAQ

How do I reset my password for the portal?

Click “Get/Reset my Password,” then enter your user ID if it is not displayed and click “Submit.” Answer the security questions and enter the numeric code shown on the screen. You will then have the option to choose where to receive your validation code. You can usually receive the code by email or text. If there is no validation information shown, don't hesitate to get in touch with 847-214-7570

Creating Your Password

Your password must meet the following requirements:

• Be at least eight characters.
• Include upper- and lower-case letters.
• Include a number.
• It may not include any part of your name.